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Employment Opportunities - Student Success Specialist - Financial Aid

Student Success Specialist - Financial Aid

Date Opened: 2022-11-16
Closing Date: Until Filled

Position Overview

Grade 34

This position is responsible for evaluating, approving, and awarding financial aid to students in accordance with federal, state, and institution regulation, policies, and operational guidelines.

Essential Job Functions

• Assesses financial needs of students.
• Advises, guides, and assists students and parents regarding financial aid matters.
• Determines the financial need and completes the appropriate process for eligibility in accordance with student’s qualifications and educational goals assuring compliance with Federal, State, and program
• Participates in student information system/procedure planning.
• Responds to inquiries and resolves problems related to student financial aid matters or concerns.
• Serves as a liaison with state, federal, tribal and other agencies to ensure positive relations for LCC students.
• Analyzes and evaluates financial viability for students and their families.
• Reviews and assesses eligibility for federal, state, and private aid.
• Ensures security, confidentiality and safety of financial aid records.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Knowledge of customer service, teamwork, teambuilding, and collaboration techniques
• Knowledge in confidential policies, privacy act and release of information
• Knowledge of financial aid policies, procedures, and eligibility requirements
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
• Ability to work in a high performing environment
• Ability to develop and present financial aid trainings
• Knowledge of federal and state laws, regulations, and policies concerning the provision of financial aid to students
• Knowledge in the organizations of policies, procedures, and administrative practices generally used in higher education
• Knowledge of Financial Aid Rules and Regulations concerning he provision of financial aid to students
• Knowledge of principles and practices of effective leadership
• Proficiency in Microsoft Office Suite

Work Environment and Physical Factors

• Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Sits most of the time.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection.
• The worker will sit for long periods of time.
• The worker is not substantially exposed to adverse environmental conditions.

Education, Experience and Licenses

• Bachelor’s Degree and six months of experience in education or a combination of education and experience.
• Financial Aid experience is preferred.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Luna Community College management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Application Process

Submit LCC application form, letter of interest, resume, unofficial transcripts (official transcripts required prior to employment) to:

Luna Community College
Human Resources
366 Luna Drive
Las Vegas, NM 87701

Phone: (505) 454-2503
Fax: (505) 454-2520

Luna Community College is an Equal Opportunity, Affirmative Action Employer and does not discriminate against any applicant for employment because of race, color, religion, sex, sexual orientation, national origin, age, disability, or veteran status. Qualified applicants are encouraged to apply. A pre-employment drug test may be required.

LCC Application for Employment