Tutoring Services

Student Success Center

Student Services Room 118
505.454.2546
Email: access@luna.edu

Tutoring services are available in most academic areas. Any registered student is eligible for free tutorial program services. A tutor schedule is prepared and printed every semester and posted throughout the campus and e-mailed to all students. Tutoring for specific areas not listed on the tutor schedule can be requested by contacting the Student Success Center. The Tutoring Center is located in the Student Services Building, Room 111. Tutors may also be available at the Learning Resource Center (LRC), Allied Health Department, and satellites upon request and availability.

Through assessment and academic placement, LCC is committed to seeing that students who enroll in certificate or degree programs successfully achieve their career goals. Incoming students are required to take the Computer-Adaptive Placement Assessment Support System (COMPASS), which covers proficiency requirements in reading, mathematics, and writing. Students who have taken the American College Test (ACT) may not be required to take the COMPASS. However, they will be required to satisfy prescribed proficiencies. LCC does not administer the ACT.

A student who has taken the ACT must provide scores to the Student Success Center who will review the scores for placement purposes. Students are encouraged to complete proficiency requirements within their first two semesters.

COMPASS/ACT are solely used to determine the student’s course placement level. If deficiencies are indicated by COMPASS/ACT, students will be required to satisfy proficiency requirements in order to graduate from any LCC program of study. Based on the COMPASS/ACT results, students are placed in the following prescribed Institutional Proficiency Requirements (see COMPASS placement matrix at the LCC website):

ENG078 Reading/Writing Strategies
ENG098 Essentials of College Writing
MATH075 General Mathematics

Students who do not complete the required institutional proficiency requirements and withdraw from LCC for at least three years must retake the COMPASS to continue with their coursework.

ACE Lab

Tech. 120
505.454-5306 Ext. 1053

When you join the ACE team, you’re a part of a great new program that builds on your interest in the study. ACE provides integrated student support services that build on your strengths and interests. The tutors have posted office hours, however, a student can either walk in or make an appointment with the tutor.

Supplemental Instruction Leaders (SIL) for gateway STEM courses
Tutors for ALL classes
Academic Coaching
Access to Calculators
Educational Resources
Computer Lab
Information on scholarships
Seminars and workshops
Information on Internships

Student Success Strategies and Seminars

Student Success Center/Student Services
505.454-5355
Email: access@luna.edu

Student success strategies and seminars are offered to encourage educational and career success. A variety of learning techniques, seminars, and workshops are held throughout the academic year.

Early Alert

Student Success Center/Student Services
505.454-2546
Email: access@luna.edu

Early Alert is an intervention process whereby students who are performing below average and/or have excessive class absences are referred by their instructors to the Student Success Center for follow-up. This service is generated by the Student Success Center where the instructor identifies students performing below average and/or those students who are excessively absent. Early Alerts are produced at 4-weeks and 12-weeks during fall and spring sessions and at 4-weeks only during summer sessions based on instructors’ recommendation. At 8-weeks, students receiving a “D”, “F”, or “U” at midterm will be placed on Early Alert during fall and spring sessions when and only if midterm grades are posted. Student Success Center staff will also follow-up with a phone call in an attempt to help the student work on a plan for successful completion.

Adaptive Education Services – Americans with Disabilities Act

Student Success Center/Student Services
505.454-2541
Email: access@luna.edu

In accordance with Section 504 of the Vocational Rehabilitation Act of 1973, and the Americans with Disabilities Act, LCC will implement reasonable accommodations to ensure equal access to educational opportunities for persons with disabilities. Contact the Student Success Center Office of Accessibility Support Services at 505.454.2541 to make requests for such services.

Assessment (Testing)

Student Success Center/Student Services
505.454-2546
Email: access@luna.edu

ASSESSMENT AND ACADEMIC PLACEMENT (utilizing COMPASS) is committed to seeing that students who enroll in certificate or degree programs successfully achieve their career goals. Incoming students are required to take the Computer-Adaptive Placement Assessment Support System (COMPASS), which covers proficiency requirements in reading, mathematics, and writing. Students who have taken the American College Test (ACT) may not be required to take the COMPASS; however, students are expected to satisfy institutional proficiency requirements. LCC does not administer the ACT.

A student who has taken the ACT must make the scores available to the Student Success Center who will then review the scores for placement purposes. Students are encouraged to complete proficiency requirements within their first two semesters.

In order to complete and graduate from an LCC certificate or degree program, a student must satisfy the institutional proficiency requirements. Additional information may be obtained in the LCC Catalog.

Distance Education

505.454-5361
Email: dl@luna.edu

The LCC Distance Learning Network was created to coordinate and support LCC’s distance learning initiatives. It is the goal of the DLN to provide greater course access to rural, time and place-bound students of the current LCC servicing area and beyond, as well as offering greater flexibility to student course schedules. LCC offers distance education courses via two mediums, instructional television (ITV) and online (Blackboard w/Wimba). Those interested in taking courses via distance education are urged to visit the official Luna Community College web site at www.luna.edu or contact the LCC Student Success Center for more information. DLN course offerings are published in the LCC Schedule of Classes each term and are also available on the LCC web site.

LCC online courses offered over the World Wide Web provides students the opportunity to take LCC courses from anywhere the student has access to a computer with an Internet connection. This medium offers greater scheduling flexibility for the student since the course can be accessed at any time. Students are responsible for securing Internet access but LCC campus sites do provide Internet-ready labs for student use.

LCC ITV courses are transmitted from the LCC main campus to its satellite sites in Springer and Santa Rosa and at the Mora site. Students taking ITV courses are required to attend the course at one of the receiving sites, but may actively participate with the live section of the course through audio and visual components of the medium.

GUIDELINES FOR DISTANCE LEARNING EXAMINATIONS

When examinations are employed, LCC will ensure firm student identification. If proctoring is used, it is the responsibility of the student to identify an appropriate proctor and confirm arrangements regarding the scheduling and administration of the exam directly with the proctor. The following proctor information must be provided 2-3 weeks before the proctored exam:

Name
Title
Company/Agency/Educational Institution
Address
Phone Number
Fax Number
E-mail Address

In addition to the testing materials, a copy of the Academic Integrity Policy will be included. Both the student and the proctor must review, sign, and return the policy with the examination and a copy of a photo ID. Any violation of this policy is subject to disciplinary action on the part of the college. Who can be approved to serve as a proctor? An acceptable proctor is someone with no conflict of interest in upholding LCC’s Academic Integrity Policy. Relatives, friends, spouses, neighbors, and co-workers are not acceptable proctors. A student’s proctor candidate may be one of the following:

An employee at an educational administrator’s office or community college library, university, or high school
A librarian at a public library
An employee at a learning center
An officer of higher rank than the student, if in the military
An employee at a college, university, or private testing center (in this case, the testing center director should be listed as the student’s proctor)
A direct supervisor at the place of employment, providing the setting is suitable for academic testing

Learning Resource Center

505.454.2540
Email: lrc@luna.edu

The LRC is located at the center of the College and offers a pleasant and comfortable learning environment comprised of a traditional library, a variety of study spaces, carrels, computer workstations, a faculty conference room, a lecture hall, a Southwest research room, and a lounge/break area. A multi-media classroom for technology instruction, Distance Education, Teleconferences, Instructional Television, to include a Recording Studio which is the most recent and exciting new addition. The LRC is open Monday through Friday from 8:00 a.m. to 6:00 p.m.

The Learning Resource Center provides a variety of services and materials to enrich and support the instructional, research, recreational, and informational needs of students, faculty, staff, and community patrons. Collections include over 30,000 volumes and audiovisual materials, audiovisual equipment, over 150 print subscriptions, several online databases, eBooks, and eAudiobooks. Remote access to the LRC’s online catalog and full-text online databases are available to Luna Community College students and staff. The LRC’s website is http://lrc.luna.edu.